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BASICS...

The first 7 questions are to allow us to understand the structure of your business, and who, why and where you want to do business.

(1) How long have you been in business? (Check One)



(2) In which areas is your product marketable? (Check One)



(3) To which demographics does your product have the most appeal? (Check One)



(4) Does your business have slower times throughout the year? (Check the months you would like to see the greatest improvements)



(5) Does your business participate in promotional sales throughout the year? (Check One)

...If you answered "Yes" above, please explain. (Be Specific)
(6) Does your business offer incentives to existing or potential customers? (Check One)


(7) Do you determine an annual marketing budget for your business? (Check One)




MARKET POSITION...

The 2nd Set of questions are allow us to see how your past experiences effect your future thinking.

(1) Where do you rank your business in comparison to your competitors? (Check One)



(2) Where do you rank your business sales over the previous 12 months? (Check One)



(3) Which one of the factors below are most important in regards to your business? (Check One)



(4) Do you monitor your competitors' actions and performance? (Check One)


(5a) Currently Advertising in the YELLOW PAGES?

(5b) Currently Advertising on TV?

(5c) Currently Advertising on the RADIO?

(5d) Currently Advertising in the NEWSPAPER?

(5e) Currently Advertising in the WHITESHEET?

(5f) Currently Advertising in OTHER Publications?

(6) Which of the following factors is most important with helping your business grow?



(7) Would knowing where your business ranks in customer's minds be an important factor to you?




FOCUS TO IMPROVE...

The last set of 8 questions give us a deeper insight as to where you want to be in the near future.

(1) Do you believe the content of your ad has bearing on the results?



(2) do you believe the quality of your ad has a bearing on the results?



(3) Do you velieve that distribution of you ad has a bearing on the result?



(4) Do you believe you ads should provide instant results?



(5) Do you believe your ads should provide annual results and steady growth?



(6) Do you believe in referrals and testimonials from fellow business colleagues?



(7) Would you participate in a coalition to create a plan to increase customer retention?

(8) Last but not least, what is the most important factor that you are looking for in the media today?







COMPANY INFO...

Please provide the following information and we will contact you in regards to this Customer Needs Analysis

(1) What is your company name?
(1) Who should we contact in regards to this CNA?
(3) What is a good contact phone number to reach you at?
(4) What is a good email address to contact you with?
(5) Please give us a brief overview of your business?

 




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